Reviews

I am leaving a five star review, because the staff was absolutely amazing! They were super attentive, professional, and kind. The food was outstanding, and the staff were extremely accommodating. The boat was beautiful and clean. They even had a congratulations sign! How thoughtful:)

The cons/what I wish I would have read ahead of time: The water is extremely rough because of the location. Although they gave an option for us to stay docked, I agreed to continue going out because we had planned to snorkel and I thought perhaps the water would get better but it didn’t. While half of the people on our yacht Did not feel seasick, the other half spent the entire three hours vomiting over the side of the boat. It was the most nauseous and tortured I had ever felt sailing. Note, this was not a particularly rough day per the crew and is normal/better than some days. I have been on many boats around the world. admittedly, I have been seasick before, but nothing compared to this level. If you do book a yacht, I would strongly advise you stay docked or take medicine for seasickness. The crew said that there are people who get sick on
almost every trip. I was so sick that even when I got out to snorkel, I couldn’t keep the mask on because I was continually vomiting as I was swimming, which had never ever happened to me and I did not even know was possible. Take this advice as you wish. This has nothing to do with the company or the staff, but simply the conditions of the location where people snorkel in Tulum.

Everything was just great. The captain and crew were friendly, funny, and very professional. Myself and 4 friends did the 3 hour sunset sail on the catamaran. We thoroughly enjoyed it. The food was
amazing and the bar was really open lol. We were made do feel very welcome and safe at all times.

Had a great time food and drink were really good and lots of it but what really makes it special is the staff . They were so much fun and great with my kids 14,7 and 5 so this boat is not just for adults . Would highly recommend it you will not regret it and actually good value for money for what you get. We did the 3 hour sunset cruise but if I’m ever in Mexico again I would do the full day .

I booked Tulum Charters 46′ FP Catamaran for a group of 15 girls, myself included, to celebrate my sisters bachelorette. Everything was exactly as described and the crew went above and beyond to make sure that our crew had a truly memorable day at sea.

The open bar was delightful, with drinks of all kinds that were made with tender love and care. The ceviche was made in-house with fresh catch fish and served at lunch time, they did not let us go hungry. Additionally, we docked the catamaran in a cove with other party-goers. The crew, Armando, Laura, and Luis were the true treasure of the trip, they let us play our own music and playfully danced along side us which delightfully contributed to our wonderful day. They went above and beyond to help us celebrate our bride.

The company also set up a ride to and from the docks from Tulum which was very helpful so that we knew we were in the right place.

The crew was amazing. The food was amazing. The communication was amazing. If i could give more stars I would. Thank you!

Came to tulum to celebrate a bacherlotte party, and while our stay was filled with cenotes, private chefs, day/night clubs, the best activity was our experience on the Tulum Charter. Our bacherlotte party consisted of 6 girls and with this charter crew….they made sure every single one of us was having a great time! The boat was so clean, appetizers were amazing and perfect snack/afternoon meal. If I ever come back, they are definitely on my Things To Do list.

I would come back just for this ! The crew makes you feel so special and loved and they truly cater to everything you need.

The service, details of the decor, the delicious taste of the food, the open bar, birthday cake, and customer service was beyond anything I ever expected.

I am telling EVERYONE about Tulum Charters. This was the highlight and best ending to my trip.

The seas were rocky so we actually stayed in the cove and had a blast. The crew was incredible helpful, engaging and so much fun. They made our experience so memorable. Thank you!!!

From the start, we had a wonderful experience. Chris conveniently helped arrange transport from our resort so we didn’t have to worry about anything. The weather was iffy but once on board the captain and crew navigated around rain showers and worked to find a place where we could swim and snorkel safely. We had a couple people get sea sick, unavoidable, and Frank and his team provided excellent care. Everyone loved the boat, drinks and snacks and amazing crew!

We celebrated a bachelorette and the deck crew was so much fun! The lunch from the chef was amazing we love it!

We had a great experience with Tulum Charters, they made sure our group had an amazing time. Their food and drinks were delicious and the captain and his crew were all so genuinely sweet and accommodating, I would 100% recommend their services to anyone interested in booking a private yacht experience.

We had a wonderful trip on the Lagoon Catamaran. The food was wonderful and the crew was so attentive to our every needs! Thanks
guys!

Chris was super responsive to my questions even up until the day before sailing. And the boat staff was AMAZING! One of them, Victor, got in the water with us while we were snorkeling to make sure we all were ok and having a great time! And he was great with the kids on board as well! Ali was the one who prepared the lunch on board and it was literally the best guac and ceviche we’re ever had!

Chris took care of absolutely everything ahead of time. Our 4 crew members didn’t miss a thing and went above and beyond. Highlight of our week for sure! Look nowhere else next time you want to charter.

What an amazing day sailing to Isla Mujeres with Tulum Charters. The crew was amazing, and the food they prepared was beyond expectations. I hope to have the opportunity to sail with them again in the near future.

I would definitely recommend them! The workers were so nice and made it even more fun! We did snorkeling, paddle boarding, floaties, walks on the beach. the food was amazing also!

The hostess were great. They made fresh food, guacamole, ceviche, tuna and fruit. Awesome drinks. We had a great time. Thank you to the host for making sure we had a great time, they were amazing..,

For starters, we couldn’t have asked for a better Captain and Crew. It was five of us ladies, all out celebrating my 30th Birthday. This was indeed the highlight of our trip and we haven’t been able to stop talking about the experience. Our Chef, Yovaz prepared the most delicious tacos and ceviche and our bartender made sure we had a drink in our hand 24.7 The crew was amazing, helping us around the boat and made sure we had the greatest experience. I would recommend this trip a million times. These guys and this experience was 10/10 Thank you all for such an amazing experience. We love you all!!!!!

My husband and I chartered a catamaran to go snorkeling, and had the best experience with Tulum Charters. Before we stepped foot on the boat, Chris helped us choose the right experience/date/vessel for us, and was great about providing details for what we could expect, with maps and photos of where to meet our team. When we arrived, the boat was gorgeous and in fantastic shape. The crew was knowledgeable, incredibly friendly and extremely capable. The waters were a little choppy as we headed to the snorkeling site, and the crew made sure we were comfortable and having a great time. When we arrived, I decided at the last minute that I’d rather stay on the boat while my husband snorkeled above the coral reef. He went out with one of the crew, Max, who was an excellent and knowledgeable guide. I stayed back and enjoyed the bar and some tunes and the excellent vibes. After a while, my husband came back aboard and we enjoyed some fresh made delicious snacks – guacamole, ceviche, and some sandwiches. The drinks were also fantastic. On our way back, we encountered a big wave unexpectedly, and a quick acting crew member grabbed our backpack and saved it from landing in the ocean! We had the best possible time, and can’t wait to come back and book with Tulum Charters again.

I told the Skipper and crew we were coming in hot and heavy. They were prepared, polite and professional. We had a blast. I highly recommend booking through Tulum Charters!

Chris made the booking experience very easy and pleasant. The crew on the yacht was phenomenal and really went above and beyond anything we had expected. I would highly recommend using them for your next charter!

5 stars all the way. Would have given them 6 if I could. Everything was exceptional from start to finish. Chris made booking easy and the crew went above and beyond to make our experience extra special. I will definitely be booking here again! Well done!! I highly recommend this company for anyone looking for this type of adventure.

We couldn’t be happier with choosing Tulum Charters for my bachelorette party! Chris and the crew (Diego and Max) made sure
everything went seamless and everyone was so happy with the experience. The drinks, food, and service were amazing! We had so much fun! Would definitely recommended Tulum Charters and I can’t wait for our next boat experience with them!

Amazing experience. Booking was super easy with Chris. He was responsive and made sure we were accommodated with dietary
restrictions. We had a super fun time on the boat. Crew was very professional and caring.

I don’t even know where to begin. From the very beginning of my search, to the very end everything was done in a timely and efficient manner. I set this up with Chris, and he responded to my emails right away and made sure I had all the information we needed. The crew was AMAZING and so fun, I felt like we were all on vacation together. Laura specifically was amazing! HIGHLY recommend them for your charter, you won’t regret it. We were there for a bachelorette trip & had the time of our lives.

This trip was amazing! The staff was wonderful and extremely attentive! I can’t say enough good things! Best way to celebrate my birthday!

Wonderful experience once we got on the yacht. We arrived on time however we did have to wait for someone to greet our party of 8.
We could not sail to the original location bec of winds which was a bummer, so unfortunately we had to stay in a nearby cove/inlet. That was really disappointing bec we wanted that sailing experience, but it was the best decision for safety. The boat was newer and clean, but the staff on board was amazing! The lunch was amazing and they catered to our every need! I would def book again, hoping we could sail the next time.

From the start to the end, our boat ride was truly fantastic!

The crew was super friendly and helped us with everything that we could have wanted. We went to what felt like was a private beach and felt like royalty for the day!!

My wife and I got married in Mexico and we booked this as an excursion for all of the 27 people who came down for the wedding. Everything about the experience was top notch – from the communication during the booking process, the captain generously changing the date at the last minute due to weather conditions, and the crew on board the catamaran the day of. The crew (Maria in particular) made this an amazing experience and a memory we’ll get to share with our friends and family for a long time.

Our group of 6 sailed with Tulum Charters for their 5 hour experience. The crew was extremely accommodating and friendly! They allowed us to enjoy the trip as a group while providing a 5 star experience.

Although the snorkeling was interrupted by rough seas, the lagoon was great for relaxing and having a drink. The open bar had everything we wanted and the chef cooked like 20 chicken tacos that were delicious, along with fresh guacamole and ceviche.

10/10 would recommend not only this experience, but Tulum Charters specifically.

Not only was the yacht beautiful, the staff, collectively made our experience even more memorable. We started the charter with fishing. My family caught some tuna that the crew then prepared into a delicious tuna ceviche for lunch along with many more appetizing foods. They also took us through an island jungle to swim in a private Cenote, brought some water toys out, along with the energy and we couldn’t have asked for more fun!!

Highly recommended for a group and or couple! The best!

Thank you everyone 🙂

Chris from Tulum Charters is amazing to work with. He coordinated transfers to the catarmaran for 2 groups staying at 2 different resorts. Both groups arrived within minutes of each other. Chris’ communication and coordination skills are amazing!

The catarmaran was fantastic! We had an amazing 4 hours of fishing, snorkeling and swimmimg. The crew were absolutely the best. Drinks flowing constantly to a group of 15 along with various nibbles of fruit, guacamole and ceviche all served fresh. The chef also prepared the fresh fish caught which was amazing.

I highly recommend this company and would definitely call on Tulum Charters again in future.

Thanks Chris and please forward thanks to our boat crew from the Canadian/Irish families.

We had an epic day with captain David and crew! Amazing 4 hr snorkel trip to Cozumel complete with freshly made lunch, drinks. The
service was exceptional, super friendly, kind and pro crew. The boat was immaculate and we loved every minute! Didn’t want it to end!

We originally booked a 42′ catamaran for a party of 16. A day before, Chris reached out and told us this vessel was having problems
and if we were ok, they would put us on a 55′ yacht. We said yes, and am so glad we did. IT.WAS.AMAZING!!! One problem was that there was not enough snorkeling gear on the boat, but we did go in shifts and that worked out fine. I would recommend you check before sailing to ensure that the equipment meets the demands of the group for sanitary reasons. Food, staff, facilities were awesome.

Our catamaran experience was phenomenal. Chris made booking easy and his communication was excellent. The crew (Max, Diego, and Rodrigo) was fantastic and friendly. Our group was able to relax, get some sun, and enjoy the amazing shrimp ceviche.

The whole package was perfect, from booking with Chris, transportation and arrival personnel at the marina, our private family cruise was as close to perfect and only because of bad weather, the crew were great with a special shout out to Maria { The Best } Host ……. ever !

I was in Tulum celebrating my 30th Birthday with a group of my friends. I had scheduled the 46′ FP Catamaran with Chris ahead of time and I am so grateful I did. We had the BEST experience and it was the perfect ending to an incredible trip. The boat crew could not have been any more accommodating & entertaining!

We booked Tulum charters for my bachelorette celebration. This was everyone’s favorite activity – We had the most incredible time! Our yacht experience was top notch with an amazing crew & delicious food! We were blown away by the hospitality & anytime we travel to Tulum, we will absolutely book with Tulum Charters again.

We had a wonderful time. The crew, the food and drinks were awesome.

We had the best time with Tulum Charters. We had a fairly large group of people and they made sure we had everything we could possibly ask for. They kept the food and drinks coming throughout our entire experience and made sure everyone was having fun.

Boat and crew were amazing. Would highly recommend this charter.

Very accommodating, understanding and welcoming. Would definitely recommend this company.

We wish we could’ve stayed out longer! The boat was a blast, great speakers, good food, good alcohol and the captain and first mate were so helpful. I would recommend this company to anyone.

Chris patiently answered the numerous emails I sent leading up to the trip. The staff that greeted us at the port was friendly and organized. The boat staff was FANTASTIC! Hospitality overload. They made sure we were enjoying ourselves and NEVER sat down. A memory that 26 friends will cherish! Highly recommend!!!

Carlos and the crew couldn’t have been more fun or more hospitable. They made my 33rd birthday on the water so incredible for me and all of my friends. It was quite the day out on the water, and I absolutely would refer this company to anyone going on vacay in Playa.

I booked the charter for my friends bachelorette party and I couldn’t have asked for a better experience!! Throughout the whole process of me planning the charter, Chris was extremely responsive and was able to answer all of my questions. He went above and beyond to make sure that I had all the information I needed before booking.

The day of the charter, the crew met us and they all were extremely welcoming. They accommodated for one of the guest who had a nut allergy which was amazing. They were also all super fun and made sure that we had a fun time!

If you are questioning booking, don’t!

I rented a boat for a few hours to celebrate life and we had a BLAST. The boat was just perfect for what we needed for the day and Chris was responsive and flexible throughout the entire process. I also have to give a shout-out to our captain, manager and helper who was freakin’ awesome and a trooper for dealing with us. Thank y’all so much for making great memories! 🙂

The staff were very informative and friendly! The food was good. It was my birthday so they decorated which was very nice. Definitely would recommend!!!

My friends and I booked a 4 hour charter for a bachelorette party. From the time I booked Chris was very responsive to all of my questions. He assisted us with coordinating transportation to and from the marina. The charter staff was amazing! I would definitely book another charter.

On the behalf of my traveling party and myself I would like to send a special shout Chris and Tulum Charters for making my day special and the crew for the hospitality and being there hand and feet to make our experience All that I had imagined. Tulum Charters and the crew deserves FIVE STARS ️ Plus more. For your yacht booking present or future Tulum Charter is the company to book with…Chris had all the answers and the crew will definitely keep you and your crew entertained. It was a total of 12 in my party and the crew went above and beyond. Everything was worth it. Thank you

Chartering our own private catamaran was the highlight of our bachelorette getaway experience! As the planner of this excursion, I was overwhelmed with the many options and competitors that surfaced with a simple google search. In the end, I found Tulum Charters who offered the best pricing, most variety of food/snack choices to meet our special diet preferences (we had some vegan attendees), a large array of ship and excursion options and a crew of sailors that added to the already beautiful scenic view ;). When I return to the Cancun/Tulum/Playa Del Carmen area, I will certainly be returning to this amazing excursion, whether that’s with a group of ladies or even with the hubby and kids.

We had an incredible time during our experience ! The team – Rodrigo, Max and Diego were amazing always catering to us and made sure we always had drinks. The food and appetizers were so delicious and perfect for the heavy drinking we were doing.

They truly made our experience great and I would book again (with the same team).

The staff was so amazing!  They greeted us upon arrival and proceeded to direct all 20 of us onto the boat seamlessly. The boat was spotless and well stocked with any drink you could ever want! Once we were all on the boat we set sail to the most amazing snorkeling spot ever!  Turtle and stingray were present as well as a plethora of fish. All the while the staff was working so hard preparing our lunch and making sure our drinks were always full. Music was always playing using our own personal playlist. Lunch was delicious!!!  I cannot say enough about the staff in this boat. They were so amazing!  Would definitely rent from them again!

We booked the luxury catamaran for a 5 hour charter for my bachelorette party and it did not disappoint.

The boat was beautiful and clean.

There were generous portions of food, including fruit, ceviche, chicken tacos and even cake! Everything was delicious. We did not leave thirsty or hungry.

The crew was super accommodating and exceeded our expectations. They went above and beyond, taking care of us the entire time. They were friendly and fun.

I would highly recommend this company to anyone visiting Mexico. I hope to go back soon just for these guys!

Absolutely perfect day! The charter was just as advertised and the crew was great. Nacho chef’d up some delicious food and the drinks were flowing the whole time. The crew was very flexible and let us stay out another couple of hours as well. 10/10 experience.

We had an amazing time! We booked Tulum Charters to celebrate a bachelorette, and they decorated the boat. We were completely wowed! The boat was beautiful, the staff was wonderful, and the food was AMAZING! The bride and the girls had an incredible time. I would recommend booking. We will be back!

We had the most amazing time! The crew went above and beyond to meet all our needs and could not have been nicer. They truly made our day so special.

Sailing with Tulum Charter was probably the best experience of my trip. The crew was wonderful, they took great care of us and made the experience even more fun. The food was the most delicious we had during the trip. Thank you so much for having us! I recommend 1000%

We Rented a 39 ft Catamaran for a family outing in Cozumel. The transaction was super-easy. The price was very fair. The boat was
beautiful, the crew was excellent — very helpful, polite, well-organized. I don’t know how it could have gone any better. It was an excellent trip and I would definitely use Tulum Charters again!

There are so many things I would like to say about our birthday yacht experience, but there is not enough room on this sheet! From the moment I reserved the experience until we stepped off the boat, the entire team was attentive and paid close attention to details  (great communication – including remembering food allergies, hanging an unexpected birthday sign, and explaining where to meet them at the dock). They treated us (6 women) with the utmost respect and took great care of those of us that got sea sick (there was a storm that day) and rescued a friend who floated away nearby, but couldn’t make it back alone. The drinks and food were not only yummy, but a pretty presentation! We were able to sync our bluetooth and have our own playlist. It was a great time and worth every penny (which was very affordable considering the price of nonprivate group charters). I hope I am getting their names correct – thanks to Rodrigo, Diego, Max and Chris! We will be back!

Our experience could not have been any better. The crew, captain, and chef were all super nice, friendly, and let us have all the fun we wanted while staying safe. The chef was fantastic and made the best ceviche we have ever had, they even made a separate portion for my brother with shellfish allergies. I cannot say enough nice things about the crew, they allowed us to be silly and make the most of our time. I would 100% recommend this boat and crew to anyone.

We had a BLAST!!! Soooooo much fun. The crew was FANTASTIC… the food and drinks AWESOME!!! I would say 10 out of 10. Very professional and fun at the same time. Boat was BEAUTIFUL!!!!

Everything was amazing from beginning to end. Our crew was so fun and really made sure we had a great time. The drinks were delicious, lunch was amazing, and the sandbar we were taken to was the perfect spot to drink and hang out.

Took a sail on the 44′ sailing Catamaran and had a great time. The crew was the best I’ve ever had on a sailing charter. Not only knowledgeable and safe, but fun to be around. They were professional and showed us a great time; even going so far as to have a Birthday cake ready for the party we were celebrating. I would highly recommend sailing with this team!

We were in Tulum for a bachelorette party and Chris helped us find a private boat for the weekend. The waves were a bit choppy and some of us were starting to feel nauseous so we turned around to hang out where the water was calmer also know as the “party zone.” The crew was phenomenal, they served yummy drinks and apps (everyone was asking for seconds on the guacamole and ceviche). They knew how to get the party started and it was the highlight of our trip. Most of us lost our voices from having so much fun. I did take down a star for communication as it could have been better for pick up confirmation leading up to the day. Other than that, I would recommend booking with Tulum Charters!

The whole crew (Fernando, Beto and the team) went above and beyond to make sure my bachelorette was fun! Even though the weather was very choppy due to the hurricane that was close, everyone had a blast! Thank you for a great time! I will recommend to all our friends and family

My parents and I are huge snorkeling fans. We are always looking for secluded beaches and local reefs to explore. We got a sports boat that took us to a bay we had never even heard of. IT WAS AMAZING! There was nobody there and the reef was beautiful. We even got to see a turtle and an eel. Since we were already in the water, the bartender got his floating bar and got into the water as well, serving us drinks while we enjoyed the sea and the sun. My mom got a little seasick and had to lay down but there was still plenty of room for my dad, my brother and I to sit comfortably on the boat. We are excited about new destinations to explore. You will see us back soon!

Booking was easy, the vessel and crew were awesome, and we had a great time. We chartered a medium size yacht to take us snorkeling at different locations not reachable swimming. The food was great. Thanks to Chris for caring about every detail of our experience. I highly recommend them.

Secured another vessel through Tulum Charters. This time we chose the 25 ft. Sea Ray SDX, which made for a fantastic ride. My husband, I, and our family appreciated the knowledgeable Diego and Rodrigo shared about nature, the environment, and specifically the reefs, their conscientiousness about all, and their willingness to educate us, which included accompanying us to the reef for observations. On a small boat a friendly, personable crew is a must, and throughout the excursion Diego and Rodrigo made everyone feel at ease, accommodated our requests, and conversed with all. In the future, if in the area, we will definitely reach out and secure another excursion.

Great trip with fantastic crew. We didn’t know how it would be sailing with 3 kids including a 1 year, old but the crew made it all so easy and nice for everyone.

My wife and I were looking for a fun experience with the kids. We had never rented a yacht before. Chris from Tulum Charters was super friendly and helpful. He showed us a ton of options and had all the patience in the world. We had a blast!!!

Wouldn´t have chosen any other company, crew, or catamaran! All went smoothly from start to finish. The excursion on the catamaran was fabulous, especially with the first class service from the crew. The chef in particular was welcoming, personable, and catered to our needs – vegetarians onboard, freshly brewed coffee to start the day, and made to order cocktails. The only thing I would change the next time around… book an overnight excursion!

We booked a private yacht to celebrate our 20th wedding anniversary. Juan made the most delicious cocktails while we enjoyed the sunset in Puerto Aventuras. The booking experience with Tulum Charters was flawless and I got exactly what I was looking for.

Oh-my-G! My friends and I had the best time ever. They surprised me with the most breathtaking bachellorette party. They booked a luxury yacht with a private chef and never-ending margaritas. Would definitely repeat.

Crew were extremely professional and very friendly. The Surf and Turf (beef tenderloin and lobster tail) was delicious! Drinks were good and the sunset was beautiful. Will definitely be booking another sail with this boat (44’ Lagoon catamaran).

Me and my friends had the BEST time with Tulum Charters! The catamaran was big and beautiful, the crew super fun and helpful, the drinks and food were delicious! They even added lots of amazing decoration for my friend’s bachelorette. Very highly recommend it!